Only customers who purchased directly from KeyScan Inc, in continental USA, may return most new, unopened items within 30 days of delivery for a full refund. Full unit's price refund if keyboard, cable, power adapter and packaging have no damage. Product must be returned in the original KeyScan box (no writing/sticking/taping on the box); it must be wrapped properly to prevent damage. If damaged, amount of refund will be determined according to damage.
Units deemed defective may be returned for a replacement during one year from purchase date. Proof of purchase and unit's serial number required. S&H non-refundable.
Shipping of authorized return and replacement applicable only in the continental USA.
Note: when you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.