The Software Activation code is a string of 16 digits and numbers (four groups of four letters and numbers each). It is case sensitive. It can be found on the Download page according to your Serial number
If software already installed and you are using Windows 7, 8, 10 or Vista you need to right click on the KeyScan Imaging icon on the desktop and click run as administrator, enter this code, close the program
Reopen KeyScan Imaging, go to File > Calibrate scanner and follow directions.
For error code 1045 level 13:
And Software version is NOT: 08.00.09-11Nov11 Please do Uninstall, download the latest, reinstall and calibrate.
If software version IS 08.00.09-11Nov11
continue to "Repair"
And Software version is NOT: 07.01.06.01MAR09 Please do Uninstall, download the latest, reinstall and calibrate.
If software version IS 07.01.06.01MAR09
continue to "Legacy Repair"
Most lines are dirt lines, that are easily cleaned.
“worked before but does not work now” “Code 1066” “check USB cable and power adapter”
For excat error go to KeyScan Imaging and click on the green button under the word File.
You will need to check if the driver is installed successfully.
Make sure the USB port that the scanner is plugged into is USB2.0 or above.
This error occurs when a 3rd party application was updated or removed.
Open KeyScan Imaging > Go to File > Settings > 3rd party Software
a menu will pop up showing you default Printer and fax, please say OK. Close the program. restart the computer and try scanning again.
Uninstall and Reinstall our software.
EagleSoft freezes during scan.
This error message appears during the calibration step. Usually it is installation problem or the document that was being used for calibration was not white or was not fed into the scanning slot. rarly it is and indicator for a defective sensor.
This error may occur after a power spike, when a user connects the power cord before the USB cord, or when the computer does not successfully install the proper driver for the KeyScan Keyboard. Look at "scanner Not Connected"
This error message occurs when 3rd party application has been updated, moved or removed.
This error message occurs when the user tries to calibrate the scanner using KeyScan No Touch rather than KeyScan Imaging It is a Calibration issue.
This string of errors occur when the user does not have permission to the KeyScan directory Please Uninstall and Reinstall according to directions at " How to?"
This error occurs when the user uses KeyScan No Touch and does not have a default e-mail client install on their computer. Please either change the NoTouch default to "Save as" or set a Web mail
This error occurs when a user tries to use KeyScan No Touch before the software's Activation Code was entered or was entered incorrectly.
This error occurs when the scanner is connected to a USB 1 port or to a port acting like a USB 1. Please switch ports, verify that the USB2.0 is enabled.
For advanced users only: Make sure the Power saving mode or Legacy Mode in the BIOS are disabled
The document fed was too dark. or was not pulled in correctly. verify that the Gray tray on the back of the keyboard is closed properly (when closing make sure you hear a click from both sides).